Following the Mobile Armory Hack Announcement three days ago, Blizzard has issued an
official announcement about the current situation, prompting users to change their
Battle.net passwords as soon as possible. It is still unknown, when the Remote
Auction House will be online again, because we still have no information about it.
Some users are growing discontent, because they can’t use their smartphone to access
the Remote Auction House. To sum up, affected accounts will be locked and notified
via mail about the restoration process, players, who lost gold due to this glitch,
will have their gold and/or items reinstated by the Game Masters.
As a result of these activities, access to the World of Warcraft auction house via
the mobile app has been taken off-line temporarily. Upon request, our customer
support team will restore in-game items and gold for any accounts impacted.
There’s been a recent increase in unauthorised World of Warcraft account-loggins via
our website and the World of Warcraft mobile armoury app. We’re in the process of
notifying any account holders who were not using an authenticator and whose account
showed signs of unauthorised access (e.g., logging in from an unusual IP address).
If you are among this group, you will receive an email describing how to reset your
account.
While no means of account security is guaranteed, every precaution you take to
secure your computer and your account – including changing your password
periodically – adds another defensive barrier. We strongly encourage everyone to
take a few moments to read through the security tips available on our support
website.
SMS Protect is so far the most potent protection your account. Authenticators
(physical or virtual) can be easily cracked and having no authenticator is annoying
as well, because once you login from a different IP than usual, your account will
constantly get locked for security reasons, in your usual login pattern.